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Responsible Gaming

rt99Responsible Gaming at rt99 — Keep It Fun, Not Risky

Gaming is for fun, not stress. rt99 believes every player deserves a safe and healthy environment to play in. Responsible gaming tools, limit-setting options, and support resources are open to everyone here.

Age Verification (18+) Is Mandatory
Set Your Own Personal Betting Limits
Activate Self-Exclusion at Any Time
24/7 Support Team Always Ready
Your Information Is Fully Confidential and Secure

Responsible Gaming Tools

Rt99 provides multiple tools and features to help keep you safe. Every feature is fully in your control.

Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately, and any increase requires a 24-hour waiting period.

Session Time Limit

Set a limit on how many hours you can play in one stretch. When the time is up, rt99 will automatically remind you to take a break. Stay healthy by avoiding long sessions.

Reality Check

A pop-up will remind you every 30 minutes or hour showing how long you have been playing and your total winnings or losses. Stay aware, stay safe.

Cooling-Off Period

Need a short break? Set a cooling-off period from 1 day up to 6 weeks. No betting activity will be possible on your account during this time.

Self-Exclusion

If you need a longer break, activate self-exclusion for anywhere from 6 months to 5 years. Your account will be fully deactivated during this period and you will not receive any promotional communications.

Loss Limit Settings

Set a maximum loss amount per session or per day in advance. Once you reach that limit, rt99 will automatically end your session — an effective way to protect yourself from financial harm.

Table of Contents
1 What Responsible Gaming Means

Online gaming and betting are perfectly enjoyable as a form of entertainment. But when playing becomes a habit that starts affecting your finances or family life, it can turn into a problem. Responsible gaming means approaching every session with the right mindset — one where you always stay in control.

At rt99, responsible gaming is not just a policy — it is built into every feature and every service we offer. We believe an informed player enjoys the experience more over time, and that gaming becomes a positive part of their life.

On this page, you will learn how to set your own limits, when to seek help, and how to use all the responsible gaming tools available at rt99. Remember — asking for help is a sign of courage, not weakness.

Key Point: Play for enjoyment, not to chase losses. Before each session, ask yourself — "Am I doing this because I enjoy it, or because I feel like I have to?"
2 rt99's Principles on Responsible Gaming

Rt99 operates with responsible gaming at its core. Here are the commitments we always stand by:

  • Only individuals aged 18 and above are permitted to open an account. No financial transactions can be processed without age verification.
  • Every player has the option to set their own limits — for deposits, losses, bets, and time.
  • Self-exclusion requests from players are processed immediately. No promotional communications are sent while an exclusion is active.
  • When problematic gaming behaviour is identified, our team proactively reaches out to offer support.
  • Our support team is available 24/7 — we're here for you whenever you need help or have a question.
  • Any responsible gaming request — whether to reduce a limit or activate an exclusion — is never delayed.
rt99 never encourages you to play beyond your limits. Our goal is to build a long-term relationship with you — not to make a quick profit.
3 Signs of Problematic Gaming

We do not always notice when gaming has crossed the line from entertainment to a problem. If you spot any of the signs below, please seek help:

Repeatedly placing larger bets to try to recover money you have lost.

You are skipping sleep, meals, or family time to play.

Betting with money set aside for bills or essential expenses.

You are hiding your gaming habits from friends or family.

You feel restless, irritable, or anxious when you cannot play.

You have tried to stop but keep coming back.

If one or more of these signs apply to you, contact rt99 support today or activate self-exclusion. This is not weakness — it takes courage.
4 Detailed Guide to Setting Limits

Rt99 offers several types of limits you can set. Each one is designed with your safety in mind. Below is a full overview of the available limits and how they work:

Limit Types Time to Take Effect Rules for Increasing Limits
Daily Deposit Limit Immediate After 24 Hours
Weekly Deposit Limit Immediate After 7 Days
Monthly Deposit Limit Immediate After 30 Days
Session Time Limit Immediate After 1 Hour
Loss Limit Immediate After 24 Hours
Cooling-Off Period Immediate Upon Expiry
Self-Exclusion Immediate After a Minimum of 6 Months

Important: Reducing a limit always takes effect immediately, but increasing a limit requires a waiting period. This is intentional — it prevents impulsive decisions that could lead to greater risk.

5 Steps to Getting Help

If you feel your gaming is getting out of control, follow the steps below. Each step is straightforward, and our team is always ready to help:

1
Acknowledge

The first step is admitting to yourself that there is a problem. It is the hardest step, but also the most important one.

2
Set Limits

Set deposit and time limits directly from your account settings. Changes take effect immediately.

3
Take a Break

Activate a cooling-off period or self-exclusion. Even a short break can help clear your head.

4
Contact Support

The rt99 support team is available 24/7. Contact us via live chat or email — all information is kept strictly confidential.

5
Seek Professional Help

If needed, speak with a mental health professional or counselor. Professional support can help you work through problems more quickly.

6
Let Your Family Know

Telling a trusted family member or friend creates accountability and makes the path to recovery easier.

6 Self-Assessment Questionnaire

Answer the following questions honestly. If you answer "Yes" to 3 or more, it is worth becoming more aware of your gaming habits and reaching out to support.

1 Have you placed bets beyond your planned budget and regretted it afterward?

2 Have you ever chased your losses by placing more bets on the same day to win back money you lost?

3 Has gaming caused problems in your relationships with family, friends, or at work?

4 Do you feel moody or restless when you are unable to play?

5 Have you ever lied to or hidden your gaming habits from someone?

6 Have you ever used money meant for bills or daily expenses on gaming?

7 Have you tried to stop gaming but found you could not?

3 or More "Yes" Answers: Please contact rt99 support or activate self-exclusion. Remember — asking for help is a sign of strength, not weakness.
7 Minor Protection

Rt99 strictly enforces an 18+ policy. Protecting minors from any form of gaming or betting activity is our top priority.

  • Date of birth is verified at registration, and age documentation is required as part of the KYC process.
  • If any account holder is found to be under 18, their account will be closed immediately.
  • If a shared family device is used, parents can install parental control software to restrict access.
  • If you suspect a child in your household is using this platform, please contact our support team immediately.
  • Use device locks and password protection to prevent minors from accessing your account.
Protecting minors from gaming is not just rt99's responsibility — every adult in the household shares that duty.
8 Frequently Asked Questions (FAQ)

No — activating self-exclusion does not affect your account balance. Once the exclusion period ends, you can withdraw your funds or reactivate your account.

A cooling-off period lasts from 1 day to 6 weeks — designed for a brief pause. Self-exclusion runs from 6 months to 5 years — designed to address longer-term concerns. Both take effect immediately.

Yes, you can log in to your account and set all types of limits yourself from the "Responsible Gaming" section. You can also contact our support team for assistance.

The rt99 support team is available 24/7. You can also reach out to mental health centers and professional counselors in Bangladesh. We will point you toward the right support whenever you need it.

At set intervals (e.g., every 30 minutes or 1 hour), you will receive a message showing how long you have been playing and your total winnings or losses. This can be turned on or off from your account settings.

Your account information is completely private. That said, you can choose to let your family know how much you play — it creates accountability and supports responsible gaming.

Play Safe, Stay Happy

Responsible gaming is always the top priority at rt99. Register today and set your own limits for a safe gaming experience.

Register Now Log In
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