rt99 Terms & Conditions of Use

By accessing or using the rt99 website, mobile version, or any associated services, you automatically agree to these Terms & Conditions. Please refrain from using the platform without first reading and understanding these terms.

In this document, "rt99", "we", and "our" refer to the company operating rt99. "User", "you", and "your" refer to the individual using the rt99 platform. "Platform" refers to rt99's website, app, and all associated services.

To register on rt99 and participate in any game or betting service, you must meet the following eligibility requirements:

• You must be at least 18 years old.
• You must not be a resident of any country or region where online gaming is strictly prohibited.
• You are required to provide accurate and complete information at the time of registration.
• Each individual may hold only one account. If multiple accounts are found belonging to the same person, all will be terminated.
• You must operate the account in your own name and on your own behalf, not on behalf of anyone else.

Rt99 reserves the right to verify the information provided during registration. As part of the KYC (Know Your Customer) process, we may request proof of identity, proof of address, and payment method verification at any time.

The security of your rt99 account is entirely your responsibility. We strongly advise against sharing your login credentials with anyone. If you suspect unauthorized access to your account, contact our support team immediately.

• Always use a strong password — a combination of letters, numbers, and special characters.
• If you log in on a public or shared device, make sure to log out when you're done.
• If your account details change (name, address, or payment method), please notify us through support.
• Rt99 may establish a policy regarding inactive accounts (no login for more than 12 months).

Rt99 currently accepts deposits via bKash, Nagad, Rocket, and bank transfer. The following rules apply when making a deposit:

• Deposits must be made only from a payment method registered in your own name.
• Deposits from third-party or other individuals' accounts will not be accepted.
• Minimum deposit amounts and payment methods are subject to change — check the deposit page for the latest information.
• Deposits are usually credited instantly. If there is a delay, please contact support.
• Any attempt to transact funds from illegal sources will result in immediate account suspension.

Rt99 aims to keep the withdrawal process simple and fast. However, certain verification steps are in place to ensure platform security.

• Withdrawal requests are typically processed within 6–24 hours.
• KYC verification must be completed before your first withdrawal.
• Withdrawals can only be made to the same payment method used for the deposit.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Unusual or suspicious withdrawal requests may be held for additional verification.
• Minimum and maximum withdrawal limits are set by rt99 and are subject to change.

Rt99 runs a variety of bonus offers and promotional campaigns on a regular basis. Each bonus offer carries its own specific terms, which are detailed on the bonus page. The general bonus policy is as follows:

• Each bonus comes with specific wagering requirements — such as 30x or 40x wager.
• Bonuses must be used within the specified time period after claiming.
• Multiple bonuses cannot be used simultaneously unless explicitly stated.
• Any misuse of bonuses or attempts to claim bonuses across multiple accounts will result in forfeiture of all bonuses.
• Rt99 reserves the right to modify or withdraw any bonus offer at any time.
• For free bets, only the winnings are withdrawable; the original free bet amount is not.

The following general rules apply to all Sports Betting, live betting, and casino games on rt99:

• Once a bet is confirmed, it cannot be changed or cancelled — except where a cashout option is available.
• Rt99 reserves the right to void any bets placed at incorrect odds due to a technical error.
• If an event is cancelled, the bet amount will be refunded.
• Placing bets by exploiting system vulnerabilities or technical errors is strictly prohibited.
• Any attempt to place bets from multiple accounts on the same event to gain an unfair advantage will result in all bets being voided.
• Specific rules may apply to certain games or sports — please refer to the relevant section.

All games on rt99 use RNG (Random Number Generator) technology from internationally licensed game providers, meaning every outcome is completely random and unbiased.

Rt99 believes gaming is a form of entertainment, not a source of income. We care about the mental wellbeing and financial safety of our users. To support that, we offer the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Time Limit: An automatic logout feature that activates after a set period of time.
• Self-Exclusion: The option to temporarily or permanently exclude yourself from the platform.
• Reality Check: A feature that reminds you how long you have been playing at set intervals.

If you or someone you know is experiencing problems related to gaming, please visit our Responsible Gaming Read the page.

Rt99 treats the security of your personal information as its top priority. Details provided during registration are used solely for account management, payment processing, and legitimate regulatory requirements.

• Your information will never be sold or shared with third parties for marketing purposes.
• All data is secured with SSL 256-bit encryption.
• Information may be shared with relevant authorities where required by law.

For more details, visit our Privacy Policy Read.

Rt99 reserves the right to suspend or terminate any account without notice under the following circumstances:

• Violating any provision of these Terms & Conditions.
• Registering with false information or failing to complete KYC verification.
• Attempting to commit fraud, manipulation, or system exploitation.
• Being underage, or allowing a minor to use your account.
• Involvement in money laundering or any other illegal activity.

You may also contact our support team at any time to close your account. You will be given the opportunity to withdraw any valid balance before the account is closed.

If you have a complaint or dispute, please contact our customer support team first. The support team aims to respond within 48 hours.

• Disputes regarding betting results must be raised within 72 hours of the event ending.
• Payment disputes must be reported to support within 30 days.
• Rt99's decisions are final and binding.

These Terms & Conditions constitute the entire agreement between rt99 and the user, superseding all prior understandings.

• Rt99 may update these Terms & Conditions at any time. Any changes will be notified on the platform.
• If any part of these Terms & Conditions is found to be invalid, the remaining provisions will continue to apply.
• Rt99 reserves the right to modify its services, features, or offers at any time.
• Rt99 is not responsible for any third-party sites or services outside the platform.
• In the event of a force majeure — such as natural disasters, cyberattacks, or regulatory changes — rt99 will not be liable for any service disruptions or compensation.

If you have any questions about these terms, please contact our support team or visit our FAQ View page.